
New to Switzerland
Health insurance in Switzerland simply explained
Are you moving to Switzerland? Find all important information about health insurance in Switzerland here. We explain the difference between compulsory health insurance (CHI), otherwise known as basic health insurance, and voluntary supplementary health insurance.
Key info
Compulsory
Basic health insurance (officially known as: compulsory health insurance (CHI)) is compulsory in Switzerland, unlike in Germany and some other EU countries. The benefits are defined by law and are therefore identical across all health insurers. Every person living in Switzerland is required to take out basic health insurance, regardless of whether they are employed or not.
3 months to register
You have 3 months to arrange your basic health insurance, starting from the date of your registration in Switzerland. If you arrange the insurance within 3 months of your arrival in the country, cover is guaranteed to start from this arrival date. If you register late, an additional premium surcharge may apply.
Deductible and excess
The deductible is the initial amount that you must pay towards healthcare costs each calendar year as an insured person. Health insurance covers some, but not all, of the costs above this amount. You must continue to pay 10% of your subsequent healthcare costs up to a maximum of CHF 700.00 per year (the excess).
Reduce your premiums
You can reduce your premiums by opting for an alternative basic health insurance model, by paying six or twelve months of premiums in advance, by excluding accident cover (if you are already covered through your employer) or, if you are on a low income, by applying for a cantonal premium reduction where applicable.
Supplementary health insurance
Supplementary health insurance is voluntary and is designed to complement basic health insurance. Depending on the cover selected, you receive additional benefits, such as contributions towards glasses, fitness memberships or alternative medicine.
Basic health insurance simply explained
Watch the video to learn how basic health insurance works in Switzerland, especially if you are new to the country.

The premium
depends on your place of residence, the insurance model you have selected, your age and your chosen deductible. Premiums vary depending on the canton in which you live.
Principle of solidarity:
basic health insurance is based on the principle of solidarity: all insured persons pay premiums and collectively contribute towards healthcare costs, regardless of how often they use medical services.
Legal obligation:
health insurers have a legal obligation to accept customers for basic health insurance. No one may be refused cover due to pre-existing medical conditions, pregnancy or other health-related reasons.
Cross-border commuters
from Germany, France, Italy and Austria are also subject to compulsory health insurance in Switzerland. These persons have the where they are insured.
If you work at least 8 hours per week for the same employer, you can exclude accident insurance, as you are then, by law, also covered by your employer for non-occupational accidents.
What basic health insurance covers
Basic health insurance covers legally regulated benefits throughout Switzerland. You contribute towards costs through the deductible, excess and hospital cost contribution. Costs over and above this are covered by the health insurer. You can find more information from the FOPH.
Find out which benefits are covered under basic health insurance in accordance with the Health Insurance Act (HIA) and Health Insurance Benefits Ordinance (HIBO):
Useful information about basic health insurance
Comparison of KPT basic health insurance plans
The medical services (benefits) covered are identical across all the basic health insurance models. The difference lies in how you obtain medical assistance.
Under the standard model with free choice of doctor, you can go directly to a doctor of your choice. This model is usually more expensive.
With the alternative models, your first point of contact will differ depending on your model. It may be your nominated (your regular doctor who knows you and your medical history), the Medi24 telemedical advice service, a health app or a doctors’ network. This helps to avoid unnecessary examinations and gives you the benefit of lower premiums.
Digital model with GP
KPTwin.smartWith the digital model, you do everything in the Well app: check symptoms, order medication and consult specialists.
HMO model
KPTwin.plusWith the HMO model, you select your preferred doctor in a healthcare network. You also have access to other medical professionals within the network.
GP (family doctor) model
KPTwin.docWith the GP model, your GP is your first point of contact. The Medi24 telemedicine advice centre also offers you advice over the telephone.
Telmed model with GP and pharmacy
KPTwin.winWith this model, you call Medi24, go to your GP practice or visit a partner pharmacy.
Medi model
KPTwin.easyWith the Medi model, the Medi24 telemedicine advice centre is your first point of contact. The Zur Rose pharmacy posts your medication to you.
Advice on basic health insurance

Our team is here to assist you Monday to Thursday, 8 a.m. to 12 p.m. and 1.30 p.m. to 5 p.m. and Fridays, 8 a.m. to 12 p.m. and 1.30 p.m. to 4 p.m.
We will be happy to advise you in German, French, Italian, English, Spanish, Portuguese and Albanian.
Supplementary health insurance simply explained
Supplementary health insurance in Switzerland is voluntary and complements basic health insurance with added benefits. If you are immigrating to Switzerland, we recommend taking out the most important supplementary health insurance. In many cases, a health check is required for acceptance:
Supplementary hospital insurance
Supplementary hospital insuranceIf you’d like greater flexibility, comfort and peace of mind during a hospital stay, then supplementary hospital insurance is definitely worth considering. You benefit from a free choice of hospital and doctor, for example, as well as from a single or twin room.
Supplementary outpatient insurance
Supplementary outpatient insuranceThis insurance covers benefits such as alternative medicine, fitness memberships, gynaecological examinations and check-ups.
Supplementary dental insurance
Supplementary dental insuranceSupplementary dental insurance covers costs for braces, dental hygiene appointments and dental treatments, including dental bridges, crowns, implants and treatment for dental caries.
Useful information about supplementary health insurance
Obtain advice

Our team is here to assist you Monday to Thursday, 8 a.m. to 12 p.m. and 1.30 p.m. to 5 p.m. and Fridays, 8 a.m. to 12 p.m. and 1.30 p.m. to 4 p.m.
We will be happy to advise you in German, French, Italian, English, Spanish, Portuguese and Albanian.
Other articles on this topic

Is hospital insurance worth it?
Supplementary hospital insurance is a popular add-on to basic health insurance. But do the benefits available go beyond a more comfortable room and free choice of doctor? Who would find this insurance useful? Are any of the models particularly good value? Find the answers here.

What is the HMO model and what are the advantages and disadvantages?
In Switzerland, the HMO model is an alternative, cost-effective insurance model for basic health insurance. HMO stands for health maintenance organisation. With the HMO model, you choose a doctor from a doctors’ network to be your first point of contact. They may refer you to other specialists as and when necessary. An HMO model can also include group practices in which general practitioners, specialists and therapists collaborate to provide care.

Family doctor model: how does it work and what are the advantages and disadvantages?
Your GP (family doctor) is your first point of contact in the event of medical problems. The coordination of your treatment by the GP provides efficiency and reduces costs. With our GP (family doctor) models KPTwin.doc and KPTwin.win as well as our digital model with GP KPTwin.smart, we pass this saving on to you in the form of generous premium discounts. You can also make use of our free telemedical consultation service 24/7. With KPTwin.win, you can additionally contact partner pharmacies as a first port of call.

Tips on how to save on your health insurance
Rising healthcare costs lead to higher health insurance premiums. Despite this, there are still ways to save. Find out what discounts are available on basic and supplementary insurance plans.