
KPTwin.win
Telmed model with a GP and pharmacy
The monthly premium depends on age, place of residence and gender. Calculate your premium for 2027 and take out the insurance online in the next step.

KPTwin.win
The monthly premium depends on age, place of residence and gender. Calculate your premium for 2027 and take out the insurance online in the next step.
If you have the telmed model KPTwin.win and are ill, always proceed as follows:
1. Check your symptoms:
If you are ill, contact , your GP practice or a partner pharmacy.
2. Select your treatment steps:
, your GP practice or your partner pharmacy will give you comprehensive advice and coordinate all further steps of your treatment.
3. Order medication:
You can order medication from the online pharmacy Zur Rose or visit any pharmacy.
4. Check your treatment plan:
Discuss your treatment plan with , your GP practice or your .
The benefits available with basic health insurance are the same throughout Switzerland and from all health insurers. The insurance covers medically necessary treatments for illness, accident and maternity.
With the telmed model, you call Medi24, go to your GP practice or visit a partner pharmacy.
Receive a 5 to 20% discount on your monthly premium compared to the standard model.
With the digital model, you do everything in the Well app: check symptoms, order medication and consult specialists.
Receive a 14 to 20% discount on your monthly premium compared to the standard model.
With the HMO model, you select your preferred network doctor in a doctor's network. You also have access to other medical professionals within the network.
Receive a 10 to 20% discount on your monthly premium compared to the standard model.
With the GP model, your GP is your first point of contact. The Medi24 telemedicine advice centre also offers you advice over the telephone.
Receive a 10 to 21% discount on your monthly premium compared to the standard model.
With the Medi model, the Medi24 telemedicine advice centre is your first point of contact. The Zur Rose pharmacy posts your medication to you.
Receive a 10 to 14% discount on your monthly premium compared to the standard model.
With the standard model, you have a free choice of doctor anywhere in Switzerland. This flexibility does have its price, but the trade-off is complete freedom.
Reduce your premium by choosing a higher deductible.

Our team is available Monday to Thursday, 8:00 to 12:00 and 13:30 to 17:00, Friday from 08:00 to 12:00 and 13:30 to 16:00. On request, we can also offer you a consultation at a pre-arranged time and date, for example during your lunch break.
The telmed model is an alternative form of basic health insurance. Before you visit a doctor, you start by obtaining advice over the telephone from a telemedical advice centre such as . In return, you pay a lower premium.

Initial point of contact:
if you have a health problem, choose where to go first: , GP practice or partner pharmacy. If you are ill, you must contact this first. After the consultation, you are free to choose your doctor.
Quick advice:
with the additional, free service , you can also ask questions using the chat feature. Doctors will reply to you quickly.
Referral to specialists:
a partner pharmacy or your GP practice refers you to specialists.
Emergency care:
you don’t need a referral in an emergency. Simply visit a hospital emergency department.
Reduce your premiums:
receive an 7 to 18% discount on your monthly .