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The monthly premium depends on age, place of residence and gender. Calculate your premium for 2027 and take out the insurance online in the next step.
If you have the Medi model and are ill, always proceed as follows:
1. Check your symptoms:
Call . The telemedical advice centre can be called free of charge 24/7.
2. Select treatment steps:
specialists are able to provide comprehensive advice and coordinate all aspects of your further treatment.
3. Order medication:
As a rule, you will order your medication from the online pharmacy. Where medically appropriate, you will be prescribed a rather than the more expensive original medication. If this is the first time your medication has been prescribed and you require it urgently, you may obtain it immediately from your doctor or, as an exception, from a different pharmacy. Zur Rose delivers medication directly to your chosen address with no postage costs.
4. Check your treatment plan:
Your treatment pathway is determined in consultation with Medi24 healthcare professionals. They also agree on any referral, for example from general practitioner to specialist, and any follow-up consultations with Medi24.
Discuss your treatment plan with the medical professionals at . This also applies to follow-up consultations and appointments with new specialists.
The benefits available with basic health insurance are the same throughout Switzerland and from all health insurers. The insurance covers medically necessary treatments for illness, accident and maternity.
With the Medi model, the Medi24 telemedicine advice centre is your first point of contact. The Zur Rose pharmacy posts your medication to you.
Receive a 10 to 14% discount on your monthly premium compared to the standard model.
With the digital model, you do everything in the Well app: check symptoms, order medication and consult specialists.
Receive a 14 to 20% discount on your monthly premium compared to the standard model.
With the HMO model, you select your preferred network doctor in a doctor's network. You also have access to other medical professionals within the network.
Receive a 10 to 20% discount on your monthly premium compared to the standard model.
With the GP model, your GP is your first point of contact. The Medi24 telemedicine advice centre also offers you advice over the telephone.
Receive a 10 to 21% discount on your monthly premium compared to the standard model.
With the telmed model, you call Medi24, go to your GP practice or visit a partner pharmacy.
Receive a 5 to 20% discount on your monthly premium compared to the standard model.
With the standard model, you have a free choice of doctor anywhere in Switzerland. This flexibility does have its price, but the trade-off is complete freedom.
Reduce your premium by choosing a higher deductible.
Our team is available Monday to Thursday, 8:00 to 12:00 and 13:30 to 17:00, Friday from 08:00 to 12:00 and 13:30 to 16:00. On request, we can also offer you a consultation at a pre-arranged time and date, for example during your lunch break.
If you are ill, call the telemedical advice centre.
A one-stop shop:
for medical advice, medical certificates and prescriptions for medication, always call .
Have your medication sent to you:
as a rule, you will order medication from the online pharmacy.
Where medically appropriate, you will have to take a rather than the more expensive original medication.
Referral to specialists:
refers you to doctors.
Emergency care:
you don’t need a referral in an emergency. Simply visit a hospital emergency department.
Reduce your premiums:
receive an 10 to 14% discount on your monthly .