Health services
Our health services offer almost round-the-clock support for any situation. You decide which form of help you would like to receive. You remain independent and receive help quickly.
Medication and symptoms
Our digital services enable you to check your symptoms and simply manage your medication. Obtain rapid support directly on your device. Feel well supported – even without having to instantly visit a doctor.
Order medication
Zur Rose pharmacyOrder your medication online at any time with or without a prescription. The Zur Rose online pharmacy will deliver it to your home free of charge.
You also save on pharmacy costs.
Medication assistant
Medi+Medi+ is there to help you take your medication properly. You define which medication you need to take and when.
Never forget to take your medication again – with SMS or e-mail reminders.
Blood pressure determination
binah.aiBinah.ai uses your mobile phone to determine vital signs, such as your blood pressure, heart rate and breathing rate, within 45 seconds.
It works quickly, simply and without taking blood.
Analyse skin
OnlineDoctorOnlineDoctor enables you to get skin problems diagnosed using your smartphone. Take three photos, select a dermatologist and receive treatment suggestions.
Appointment-free skin analysis. With a response within 48 hours.
Well health platform
Well appManage all your health-related matters digitally with the Well app: make appointments, order medication and check symptoms at no cost.
The Well app is part of the digital basic health insurance model.
Medical advice
Our medical advice service supports you both online and over the telephone. You can prepare in advance, obtain advice and avoid a long wait. Receive rapid advice from professionals without going to a medical practice.
Telemedical consultations
Medi24With Medi24, you can directly consult a doctor about health issues over the phone to immediately determine your best course of action.
Medi24 is available 24/7.
Chat consultation
DoctorChatSubmit medical questions to DoctorChat via WhatsApp, SMS or the Well app. These will be answered by Switzerland-based doctors as soon as possible and at no cost.
DoctorChat is there for you 24/7.
Medical consultation guide
EverAskEverAsk helps you prepare for medical consultations. Clearly understanding your therapy and treatment makes it easier for you to discuss everything and make sound decisions.
Find professionals
Our online services enable you to find physiotherapists and professionals for second opinions. A big advantage is that you can book appointments and consult with a healthcare professional online from the comfort of your own home.
Find a psychotherapist
AepsyAepsy makes it quick and easy for you to find the perfect psychotherapist and book an appointment online. The waiting times are clearly shown, so you instantly know when help is available.
Deal with everything from the comfort of your own home.
Find a specialist
BetterDocBetterDoc will help you find the right specialist for your needs. Simply describe your situation over the phone and receive multiple recommendations.
Receive a response within 48 hours.
Find a doctor/medical practice
Depending on your insurance, you are free to choose your preferred doctor or HMO practice. We’ll help you with your search.
Emergency numbers
In an emergency, every second counts. If you need assistance or are experiencing a health emergency, do not hesitate – call us immediately. You will quickly receive the help that you need and will not be alone.
Medi24
Call Medi 2424/7 telemedical advice (+41 (0) 58 310 99 99).
Emergency services
Call 144Immediate help in the event of acute medical emergencies.
Help when abroad
Call +41 (0) 58 310 99 99Contact for medical assistance and insurance when abroad.
