DoctorChat

Chat consultation

DoctorChat gives you fast access to medical advice in the event of health problems – without an appointment. Simply send your question via WhatsApp or SMS and receive a personal response from a doctor. DoctorChat is free and available 24/7.

Create a DoctorChat account

With the chat system, contacting a doctor couldn’t be easier. The chat itself is moderated by AI, but all medical answers come from real doctors based in Switzerland.

Receive medical advice 24/7
Create an account on the DoctorChat page. Enter your name, date of birth and e-mail or phone number then decide whether you want to chat via WhatsApp or SMS.

Start registration

Contact us for advice

If you have any questions about chat consultations, simply pick up the phone.

Medi24
24/7 telemedical advice (+41 (0) 58 310 99 99).
Call Medi 24
Emergency services
Immediate help in the event of acute medical emergencies.
Call 144
Customer centre
Receive answers about our health services.
Call +41 (0)58 310 91 11

Chat consultation

Create a DoctorChat account

Contact us for advice

Medi24

Emergency services

Customer centre

DoctorChat in a nutshell

Suitable supplementary products

Digital basic health insurance model

Well health platform

Frequently asked questions

Create a DoctorChat account

Contact us for advice

Medi24

Emergency services

Customer centre

DoctorChat in a nutshell

Suitable supplementary products

Digital basic health insurance model

Well health platform

Frequently asked questions

How much does DoctorChat cost?If you are insured with KPT, DoctorChat is free to use. Please note that if DoctorChat recommends that you visit a doctor, you should observe the rules of your basic health insurance model.

What are the credentials of DoctorChat?DoctorChat answers around 50,000 online questions every year. User satisfaction with DoctorChat is extremely high, with an average rating of 4.6 out of 5 stars.