Medical advice
Obtain medical advice
Whether via telemedicine consultations from Medi24 or chat consultations from DoctorChat, rapid medical assistance is available to you 24/7. This saves you time and avoids unnecessary trips to the doctor.
Telemedical consultations
Medi24With Medi24, you can directly consult a doctor about health issues over the phone to immediately determine your best course of action.
Medi24 is available 24/7.
Chat consultation
DoctorChatSubmit medical questions to DoctorChat via WhatsApp, SMS or the Well app. These will be answered by Switzerland-based doctors as soon as possible and at no cost.
DoctorChat is there for you 24/7.
Stay on top of appointments
Doctor’s appointments can be unsettling. But they don’t have to be. EverAsk’s medical consultation guide ensures that you are optimally prepared while the Well app acts as your mobile health file. This helps you feel well-informed and confident when attending appointments and speaking to your doctor.
Medical consultation guide
EverAskEverAsk helps you prepare for medical consultations. Clearly understanding your therapy and treatment makes it easier for you to discuss everything and make sound decisions.
Be well prepared for all medical consultations – free of charge.
Well health platform
Well appManage all your health-related matters digitally with the Well app: make appointments, order medication and check symptoms at no cost.
The Well app is part of the digital basic health insurance model.
Emergency numbers
In an emergency, every second counts. If you need assistance or are experiencing a health emergency, do not hesitate – call us immediately. You will quickly receive the help that you need and will not be alone.
Emergency services
Call 144Immediate help in the event of acute medical emergencies.
Help when abroad
Call +41 (0) 58 310 99 99Contact for medical assistance and insurance when abroad.
Medi24
Call Medi 2424/7 telemedical advice (+41 (0) 58 310 99 99).
