Medi24
Telemedical consultations
Use Medi24
Do you feel unwell? Then call Medi24 directly.
Instant telemedical consultations
Call our team and we will help you immediately – whether in Switzerland or abroad. We are here for you 24 hours a day.
The service in brief
Medi24 offers free, phone-based professional assistance around the clock. Medi24 is a recognised telemedicine advice centre that in Switzerland is equivalent to a medical practice.
24/7 availability:
in Switzerland and abroad.
Free:
consultations with no deductible or excess to pay.
Advice over the phone:
medical professionals speak to you about your symptoms and advise you on the best course of action.
For everyone with insurance:
available even if you only have basic or supplementary health insurance with KPT.
Contact us for advice
Medi24
Call Medi 2424/7 telemedical advice (+41 (0) 58 310 99 99).
Emergency services
Call 144Immediate help in the event of acute medical emergencies.
Customer advice
Make an appointmentWe look forward to speaking to you.
Frequently asked questions
Suitable supplementary products
Telmed basic health insurance model
With the Telmed model, you call Medi24, go to your GP practice or visit a partner pharmacy.
Your monthly premium is 5 to 20% lower than with the standard model.
Digital basic health insurance model
With the digital model, you do everything in the Well app: check symptoms, order medication and consult specialists. Your monthly premium is 14 to 20% lower than with the standard model.
