High customer satisfaction and award-winning quality
Our policyholders are satisfied. KPT regularly receives excellent ratings in health insurance customer satisfaction surveys from Comparis, Bonus.ch and Moneyland. Find out below how policyholders rate KPT and read their testimonials.
KPT's strengths
According to recent surveys conducted by Comparis, Moneyland and Bonus.ch, KPT scores highly for:
- High customer satisfaction
Consistently top ratings across all three platforms (Comparis, Bonus.ch and Moneyland). - Transparent communication
Easy-to-understand information and clear, transparent billing processes. - Professional customer service
Policyholders particularly praise the accessibility, professionalism and friendliness of our employees. - Fast claims processing
Quick and straightforward reimbursement of submitted invoices. - Valued service quality
The customer survey results reflect the highly rated quality of service across the various areas of health insurance.
Contact us for advice
Our team is available Monday to Thursday, 8:00 to 12:00 and 13:30 to 17:00, Friday from 08:00 to 12:00 and 13:30 to 16:00. On request, we can also offer you a consultation at a pre-arranged time and date, for example during your lunch break.
