Health insurance knowledge base | 4.8.2026
Digital health insurance model and digital solutions from KPT
Many health-related matters can now be managed easily online. With the digital health insurance model, the KPT app, the customer portal and the DoctorChat service, KPT offers simple digital solutions for many needs. And if you still require further assistance, you can quickly find the right medical or personalised advice.
What digital health insurance solutions does KPT offer?
KPT offers a range of digital solutions to help you conveniently manage your health insurance. Many tasks can be handled online, simply, securely and at any time. KPT’s key digital services include:
Digital basic health insurance: KPTwin.smart
KPTwin.smart, KPT’s digital health insurance model with GP access, combines an attractive premium discount with a digital first point of contact via the Well app and its integrated symptom checker. Based on the recommendation provided, you can either follow the suggested course of action or consult your GP.
