Change your network doctor
Use the online form or the KPTnet customer portal to advise us of your new network doctor.
Change your network doctor
Advise us of your new network doctor. With the HMO model, this doctor is your first port of call.
Frequently asked questions
I live in Zurich and work in Lucerne. Can I choose a doctor located close to my place of work with the HMO model?Yes, providing the doctor belongs to a doctors’ network that has a contract with KPT.
Find a doctor/medical practice
I live in Zurich and work in Lucerne. Can I choose a doctor located close to my place of work with the HMO model?
Yes, providing the doctor belongs to a doctors’ network that has a contract with KPT.
Can I also change my network doctor during the year?Yes. Please provide us with at least one month’s notice of the change.
Can I also change my network doctor during the year?
Yes. Please provide us with at least one month’s notice of the change.
Additional customer services
KPTwin.doc: Change your doctor
Change your doctorAdvise us of your new GP.
Change address
Change addressUse this form or the KPTnet customer portal to notify us of your new address after a house move.
KPTnet customer portal
Go to the KPTnet customer portalConveniently manage all aspects of your health insurance online.