‌

KPT’s customer services: manage your insurance directly online

Telemedical service

Day and night

+41 (0)58 310 99 99

Kontakt KPT

Postfach
CH-3001 Bern

+41 (0)58 310 91 11

Supplementary outpatient insurance
Supplementary hospital insurance
Basic health Insurances
Supplementary health insurance
Data protection
Health insurance premium calculator

Insurance conditions
Impressum

Manage insurance

Managing your insurance is quick and easy. Find the most important forms here.

Customer portal login

On this page

‌

Forms overview

Find all the most important forms for your insurance. Tip: it’s faster to use the customer portal because your personal details are already saved.

Report an accident
Report accidents immediately – via the customer portal or here.
Report an accident
KPTwin.doc: Change your doctor

Advise us of your new GP.

Change your doctor

KPTwin.plus: change doctors’ network

Advise us of your new network doctor.

Change doctors’ network

Change address

Use this form or the KPTnet customer portal to notify us of your new address after a house move.

Change address

Change your payment schedule

Amend your premium payment dates.

Change your payment schedule

Submit receipts

You can submit receipts here, via the KPTnet customer portal, on the KPT app or by post.

Submit receipts

Report an accident

Simply report your accident online via the KPTnet customer portal. We will handle everything.

Report an accident

Calculate premium
Book consultation
Knowledge base

...
Manage insurance

Customer services
Manage insurance

Frequently asked questions

Useful documents

LSV / DD Zahlungsermächtigung mit Widerspruchsrecht, german (PDF)Application for separation from the family file (PDF)Separation of policy from family file (PDF)Authorisation (PDF)Referral confirmation (PDF)

Forms overview

Report an accident

KPTwin.doc: Change your doctor

KPTwin.plus: change doctors’ network

Change address

Change your payment schedule

Submit receipts

Report an accident

Frequently asked questions

How do I report an accident that happened abroad?Please use the form ‘Notification of illness or accident during a stay abroad’ to report an accident that happened abroad. Send the completed form to us together with all payment receipts and bills from the foreign provider.

Why do I need a tax statement?In Switzerland, your tax statement shows how much you have paid for your premiums and your health. In some cantons, this expenditure is tax deductible. Order tax statement

Useful documents