Insurance conditions
Our full list of documents on basic and supplementary health insurance makes it quick and easy to find what you need. Even if we no longer offer your insurance policy, you will still find the details here. The plus factor: your personal documents are available to view at any time in the KPTnet customer portal.
Basic health insurance
All insurance conditions for your basic health insurance can be found here. You can view and save the documents.
General supplementary implementing provisions on the Health Insurance Act (HIA) (PDF)General insurance conditions for KPTwin.easy (PDF)General insurance conditions for KPTwin.doc (PDF)General insurance conditions for KPTwin.plus (PDF)General insurance conditions for KPTwin.win (PDF)General insurance conditions for KPTwin.smart (PDF)
Supplementary outpatient insurance
All insurance conditions for your supplementary outpatient insurance can be found here. You can view and save the documents.
General insurance conditions for supplementary insurance plans under the Insurance Policies Act (IPA) (PDF)Special conditions for Pulse Eco supplementary outpatient insurance (PDF)Special conditions for Pulse Top supplementary outpatient insurance (PDF)Special conditions for Pulse Premium supplementary outpatient insurance (PDF)List of complementary therapies (PDF)Early Detection and Diagnosis List (PDF)List of benefits for health promotion (PDF)List of non-covered medication (PDF)
Supplementary hospital insurance
All insurance conditions for your supplementary hospital insurance can be found here. You can view and save the documents.
General insurance conditions for supplementary insurance plans under the Insurance Policies Act (IPA) (PDF)Special conditions for supplementary hospital insurance (PDF)Special conditions for Flex Eco supplementary hospital insurance (PDF)Special conditions for Flex Top supplementary hospital insurance (PDF)Special conditions for private patient insurance (PDF)Special conditions for Sicuranta admission guarantee insurance (PDF)Special conditions for daily hospital allowance insurance (PDF)List of advisory services available with Flex Eco and Flex Top supplementary hospital insurance (PDF)List of recognised therapeutic spas and health resorts (PDF)Hospitals/clinics without a valid tariff contract (PDF)
Other insurance
All insurance conditions for other insurance plans can be found here. You can view and save the documents.
General insurance conditions for supplementary insurance plans under the Insurance Policies Act (IPA) (PDF)Special conditions for supplementary dental insurance (PDF)Special conditions for ‘Teddy’ child insurance (PDF)Special conditions for income protection insurance (PDF)Special conditions for supplementary accident insurance for care services (PDF)Special conditions for accident insurance for death or disability (PDF)Special conditions for insurance for death or disability following an illness or accident (PDF)General insurance conditions for travel and holiday insurance (PDF)General insurance conditions for motorists’ and personal legal protection insurance (PDF)General insurance conditions for Internet legal protection insurance (PDF)Special conditions for legal expenses cover in health matters (PDF)Special conditions for international health insurance (PDF)Special conditions for Area International – for companies with posted workers (PDF)General insurance conditions for Area MedEvac (PDF)
Terms of use
All terms of use for our online services, e.g. the customer portal, can be found here. You can view and save the documents.
Discontinued insurance plans
Do you have insurance that we no longer offer? Find the documents here.
Special conditions for health insurance Plus (PDF)Special conditions for health insurance Comfort (PDF)ActivePlus - List and Information (PDF)Special conditions for Natura insurance (PDF)Special conditions for Joker insurance (PDF)Special conditions for Joker light insurance (PDF)Special conditions for PRIO free choice of doctor insurance (PDF)PRIO list of doctors and hospitals (PDF)Special conditions for household daily allowance insurance (housewives/househusbands) (PDF)Special conditions for hospital insurance for senior citizens (PDF)General insurance conditions for supplementary insurance plans under the IPA GIC P (PDF)Additional insurance conditions for CASA supplementary insurance for home and residential care (PDF)Additional insurance conditions for supplementary hospital insurance KOMBI (PDF)Additional insurance conditions for supplementary insurance for medical expenses TIP TOP (PDF)
