EU/EFTA health insurance
EU/EFTA health insurance
Do you live in an EU or EFTA country and receive a salary or pension from Switzerland? If so, you need EU/EFTA health insurance (also known as EU/ETFA medical insurance).
What EU/EFTA health insurance covers
You decide where to receive treatment. The insurance covers the cost of services as specified by the law in your country of residence. Treatment in Switzerland is covered by . The Health Insurance Act (HIA) and Health Insurance Benefits Ordinance (HIBO) specify what basic health insurance will cover.
Services covered by basic health insurance in Switzerland
These explanations are based on the legal principles established by the Federal Law on Health Insurance (HIA) and the Health Insurance Benefits Ordinance (HIBO). They provide binding information as to what basic health insurance covers
What should you do if you fall ill?
If you fall ill as a holder of EU/EFTA health insurance and receive treatment in Switzerland, always proceed as follows:
1. Check your symptoms:
Visit a doctor of your choice in Switzerland.
2. Select your treatment steps:
Choose the appropriate treatment steps depending on the situation:
- Consult your doctor.
- Visit a specialist in Switzerland.
- Go to a hospital emergency department in Switzerland. You can only go to hospital directly in the event of an emergency. In all other cases, you need a doctor’s referral.
3. Order medication:
Purchase medication from any pharmacy in Switzerland.
4. Check your treatment plan:
Discuss your treatment plan with your general practitioner (GP) or another medical specialist.
In the case of treatment outside Switzerland, the rules of the country in which the treatment is received apply. Please find out about the insurance cover available there in good time.
Contact us for advice
Our team is available Monday to Thursday, 8:00 to 12:00 and 13:30 to 17:00, Friday from 08:00 to 12:00 and 13:30 to 16:00.