Well app
Well health platform
Take advantage of the Well app
The symptom checker in the Well app helps you find answers and advises you on the next steps.
Download the Well app
Download the app to your smartphone free of charge in the App Store or Google Play. Registration is only possible directly in the app.
The Well app in a nutshell
With the Well app, you can input your symptoms directly into your smartphone. The app asks specific questions and provides an initial assessment based on medical criteria.
Enter symptoms:
describe your symptoms directly in the Well app and answer questions on your current state of health.
Using the family function:
manage the profiles of all family members. This will help you keep an eye on the health of your entire family.
Receive an initial assessment:
in a matter of minutes, the app will provide a suggestion for the next treatment step. This suggestion is based on medical facts.
Decide on a plan of action:
based on the information you provide, the Well app will recommend treating the issue yourself, visiting a doctor or arranging a telemedical consultation.
Use services:
make appointments or order medication directly using your smartphone.
Use of the app is free of charge for anyone insured with KPT. This is offered as part of the digital model.
Useful documents
Frequently asked questions
Suitable supplementary products
The digital model
The digital model is an alternative form of basic health insurance. With this model, the Well app that is included with digital basic health insurance is your first port of call when you are ill.
Contact us for advice
If you have any questions or require help with a technical issue, please give us a call or complete the support form.
Medi24
Call Medi 2424/7 telemedical advice (+41 (0) 58 310 99 99).
Well app support
FormResolve technical questions about the app.
Customer centre
Call +41 (0)58 310 91 11Receive answers about our health services.
