KPT customer centres
How we support you
Do have questions about your insurance or benefit statement? Your customer centre understands your requirements and offers you honest, professional and straightforward advice – quickly and directly. Your customer centre provides personal support, not an anonymous hotline.
The customer centres
Each customer centre is named after the person who manages it. Behind this name is a team of specialists who offer you personal support.
Lucien Leupi
Head of the Customer Centre
Lucien Leupi and his team are dedicated and passionate about their work, ensuring that you always receive competent and personalised advice at KPT.
Tobias Feldgrill
Head of the Customer Centre
Tobias Feldgrill and his team ensure that you feel in good hands at KPT.
Fahrije Bekteshi
Head of the Customer Centre
Commitment and outstanding customer service are particularly important to Fahrije Bekteshi and her team.
Martin Maurer
Head of the Customer Centre
Martin Maurer and his team attach great importance to open and honest communication.
Mathias Meier
Head of the Customer Centre
Mathias Meier and his team aim to offer you genuine added value.
Nadine Trachsel
For Nadine Trachsel and her team, listening attentively, understanding individual needs and finding good solutions together are all vital pillars in their process.
Mélanie Cuérel
Head of the Customer Centre
Mélanie Cuérel and her team are passionate about offering trust-based interactions.
Guglielmina Caforio
Head of the Customer Centre
The team around Guglielmina Caforio always put people front and centre.
The KPT head office
KPT Krankenkasse AG
Wankdorfallee 3
CH-3014 Bern
We will gladly advise you personally on site. Simply arrange an appointment. We are also there for you whenever you need us on the KPT app.
